About The Client
ATOM is a customer engagement and conversion platform which helps e-commerce and other web based businesses to improve customer connect and to provide a personalized customer experience. ATOM is a complete e-commerce website and a complete cloud based solution which provided a personalized customer experience.
About The Project
ATOM needed a complete platform which could solve the following use cases:
- Complete cloud based solution
- Create customizable triggers
- Support proactive chat
- Support push notification
- Support targeted surveys
- Support targeted offers
- Use feedback forms
- Track customer demographics
- Capture actionable analytics
- Mobile apps to track users who are connected
The Solution
A complete customer experience management was custom built for ATOM with the following components:
- Web application
Technology Stack Used
- Front End – AngularJS, HTML, CSS, JQuery
- Back End – Java Spring
- Database – MongoDB
- Hosting – AWS
